Platform · 05

See what is working

How many calls were answered, how many the AI handled on its own, where it needed a person, and what that is worth to the practice. Over 7, 30 or 90 days, with export to CSV.

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05 · Insights
Last 30 daysExport CSV
Example
Answer rate98%
Calls recovered41
Handed over12%
30 days agoToday

Estimated R 28 700 recovered, at your average appointment of R 700. Assumptions shown on screen.

What it does
How it is built
  • All the numbers come from the same audit log the AI writes to, so there is no separate set of figures that can drift.
  • The AI is only offered more independence on a type of request when these numbers show it is handling that request reliably. You can turn it back off with one click.
Where it stands
True as of 02/09/2026

Built. The time-saved figure is an estimate and is labelled as one on screen, with the assumptions beside it.

The six switches
  1. Reception01
  2. Inbox02
  3. Scheduling03
  4. Engage04
  5. Insights05
  6. Billing06

We are taking on a small number of practices in South Africa while we finish this. If you want insights on your line, get in touch.

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