Platform · 02

All your messages in one place

WhatsApp, SMS, email and voicemails land in one conversation per patient. The AI writes a draft reply. Your team checks it and sends it.

Request early accessAll six switches
02 · Inbox
Thandi · new patientWhatsApp · SMS
Example

WhatsAppHi, can I move Friday to the afternoon?

SMSSorry, sent that from my other number.

Copilot draftMoves booking to Fri 14:30

Hi Thandi, no problem. I have Friday 14:30 or 15:45. Which one suits you?

ApproveEdit

Assigned to Nomsa. Consent on file. Reply window open for 22 hours.

What it does
How it is built
  • Every outgoing message goes through one sending system, and each one is tracked from queued to sent to delivered, or failed.
  • A reply the AI drafts and a booking it makes on a call run through the same code, so there is one set of rules to check.
  • Each channel can be set to human, copilot or autopilot for your practice. Inbox starts in copilot.
Where it stands
True as of 02/09/2026

Built and tested against the WhatsApp, SMS and email providers in a test environment. The first founding practice will be the first live WhatsApp account we connect.

The six switches
  1. Reception01
  2. Inbox02
  3. Scheduling03
  4. Engage04
  5. Insights05
  6. Billing06

We are taking on a small number of practices in South Africa while we finish this. If you want inbox on your line, get in touch.

Request early access